Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide when you contact us through our website. This information may include your full name, email address, telephone number, company name, the contents of your message, and any additional information you choose to include in your communication. We only collect this information when you decide to submit it through our contact form.

We also collect certain technical information automatically whenever you visit our website. This information may include your IP address, browser type and version, operating system, device information, pages visited, referring website, date and time of access, performance metrics, and server log information. This data helps us maintain the security, reliability, and performance of our website.

In addition, our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website usage, and ensure the proper operation of our services. Your cookie preferences are managed through our consent platform provided by Silktide, allowing you to accept, reject, or customize non-essential cookies where required by applicable law.

2. How We Use Your Information

We use the information we collect to respond to inquiries submitted through our contact form, communicate with prospective customers, provide information about our freight transportation and logistics services, improve the functionality and performance of our website, maintain website security, detect and prevent fraudulent or unauthorized activities, comply with legal obligations, maintain business records, and enforce our Terms of Service. We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

3. Legal Basis for Processing

Where required by applicable privacy laws, we process your personal information based on your consent, the necessity to perform a contract or respond to a pre-contractual request, our compliance with legal obligations, and our legitimate business interests in operating, securing, maintaining, and improving our website and services. Visitors from jurisdictions with additional privacy protections will have their information processed in accordance with the laws applicable to their location.

4. Third-Party Service Providers

To operate our website efficiently, we rely on trusted third-party service providers that process certain information on our behalf. Our contact form is powered by Formspree, which securely receives the information you submit and forwards it to our company so we can respond to your request. Formspree may temporarily process and store your submission as necessary to provide its services.

We also use Silktide to manage cookie consent preferences. Silktide records your consent choices and ensures that cookies requiring prior consent are only activated after you have made your selection, helping us comply with applicable privacy regulations.

Our website is hosted by Vercel. As part of providing hosting and content delivery services, Vercel may process technical information such as IP addresses, browser details, server logs, request metadata, error reports, security-related information, and website performance metrics. This processing is necessary to deliver our website securely and reliably.

5. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit a website. We use strictly necessary cookies to ensure the website functions correctly and remains secure. We may also use functional cookies to remember your preferences and improve your browsing experience, as well as analytics or performance cookies to better understand how visitors interact with our website and identify opportunities for improvement. Where required by law, these non-essential cookies will only be activated after you have provided your consent through our Silktide cookie banner. You may change your cookie preferences at any time through the cookie settings available on our website or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the website.

6. Disclosure of Personal Information

We do not sell your personal information. We may disclose your information to trusted service providers who assist us in operating our website, responding to customer inquiries, or delivering our services. We may also disclose personal information when required by law, to comply with legal processes, to respond to lawful governmental requests, to protect our legal rights, to investigate fraud or security incidents, or in connection with a merger, acquisition, or sale of business assets. Any disclosure will be limited to what is necessary for the relevant purpose.

7. Your Privacy Rights

Depending on your place of residence, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, obtain a copy of your information in a portable format where applicable, object to or restrict certain processing activities, withdraw consent where processing is based on consent, and opt out of the sale or sharing of personal information where such rights are provided under applicable state privacy laws. We will not discriminate against you for exercising your privacy rights. To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. We may request information to verify your identity before processing your request.

8. Data Retention

We retain personal information only for as long as necessary to respond to inquiries, provide our services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests. Once the information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable law.

9. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction. These safeguards include secure hosting infrastructure, HTTPS encryption, restricted access to information, security monitoring, software updates, and appropriate vendor security practices. While we take appropriate steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

11. International Data Transfers

Our business and the third-party service providers we use may process personal information in the United States or in other countries where they operate. As a result, your information may be transferred to jurisdictions whose data protection laws differ from those in your country of residence. Where required, we implement appropriate safeguards to ensure that such transfers comply with applicable privacy laws.

12. Children's Privacy

Our website is intended for business purposes and is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete that information promptly.

13. California and Other U.S. State Privacy Rights

Residents of California and certain other U.S. states may have additional rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and similar state privacy legislation. Subject to applicable law, eligible individuals may request information about the categories of personal information collected, the sources from which information was obtained, the business purposes for processing, the categories of third parties receiving personal information, correction of inaccurate information, deletion of personal information, access to specific pieces of personal information, and the ability to opt out of the sale or sharing of personal information where applicable. Tison Freight Lines LLC does not knowingly sell personal information as defined under applicable U.S. privacy laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or technological developments. Any changes will be posted on this page together with a revised Effective Date. Your continued use of the website after any updates have been published constitutes your acceptance of the revised Privacy Policy.

15. Contact Information

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, you may contact Tison Freight Lines LLC at:

• Email: tisonfreightlines@hotmail.com
• Phone: +1 (401) 536-3533
• Address: 21 MYRTLE AVE APT 2, JERSEY CITY, NJ 07305 US

Please provide sufficient information to allow us to verify your identity and process your request in accordance with applicable law.